Your Reps Are Guessing What to Send. Playbooks Fixes That. Here’s a question: how does your sales team decide what content to send a prospect? I’ve asked this to hundreds of marketing leaders. The honest answer is almost always the same: they guess. Reps default to the same 3-4 “safe” assets they already know. The main deck. That one case study. Maybe a product one-pager. Regardless of the deal stage, the industry, or the buyer persona. And I get it. Your team has hundreds of assets.