The Content Gap in the B2B Buying Process There’s a stat that gets cited in every B2B content marketing article: “buyers are X% through the process before they talk to sales.” You’ve seen it. The number changes depending on who’s publishing it. Gartner says 67%. Forrester says 75%. The point is always the same: buyers are doing a lot of research on their own. But nobody talks about this part. If buyers are doing all this self-directed research, then the content they find during that research IS your sales process.